Safari to Kenya during the pandemic - Update November 2021
Nairobi, Kenya | Surinder - Director | 05/11/2021
Here is the information you will need to begin planning your travel to Kenya during the pandemic
November 2021 | December 2021
1. Entry requirements for in-bound international travelers
1.1. What are the entry requirements at Kenyan points of entry for international arrivals?
Answer: To enter Kenya travelers must: -
(i)Take a COVID-19 PCR test before initiating travel, upload the PCR negative certificate on Trusted Travel either through PANABIOS or Global Haven platform and present TT or TC codes to port health authorities in Kenya to access your COVID-19 PCR test result within 96 hours after sample collection. Children less than 5 years old are exempt from the COVID-19 testing requirement. The procedure for entry through a seaport is different. Upon entry to a Kenyan seaport all crew members and passengers receive a COVID-19 PCR test and go into quarantine until the results have been received and are negative at the traveler’s own cost.
(ii) Fill in an electronic traveler’s surveillance form either through the Jitenge application or weblink (www.bit.ly/covid19moh) and present a QR code generated from Jitenge to port health officials to access the details filled in the form.
(iii) Undergo and pass a symptom and temperature screening by port health officials upon arrival to a Kenyan port of entry, and possibly an antigen test, which is currently taken randomly and at no cost to the traveler, but this may change with time.
(iv) You may also be required to show proof of having booked a hotel in the designated quarantine hotels and/or be subjected to quarantine and additional testing upon arrival depending on the travel restrictions imposed on your country of departure/transit.List of departure states and territories exempt from quarantine can be found here (https://kcaa.or.ke/sites/default/files/docs/covid_19/exempted_states.pdf).
1.2. Will COVID-19 PCR tests results be accepted if in-bound flights are rescheduled or delayed? –
Answer: Kenya accepts COVID-19 PCR tests for inbound travelers only valid for 96 hours from the date of sample collection to the point of initiating travel. If this time expires due to delayed or rescheduled flights a re-test is mandatory.
1.3. Do I have to present a COVID-19 PCR test certificate at the boarding gate? –
Answer: Inbound international travelers are required to show COVID-19 PCR test at the boarding gateof the departure airport.
1.4. What is Trusted Travel and how is it used?
Answer:Trusted travel is a platform that facilitates authentication of COVID-19 test certificates through coding of test results with trusted travel (TT) codes and travel codes (TC). Travelers from countries already onboard the Trusted Travel platform get tested by trusted laboratories already enrolled in the system. After taking a COVID-19 PCR test, the traveler must register on www.PanaBIOS.com, then receive a system generated message from PanaBIOS with information about the issuance of a trusted traveler (TT) code. Passengers must click the link provided in the message and follow the steps provided to receive their TT code. The TT code allows passengers to view their test certificate, which will be presented at points of entry/exit. Travelers from countries not yet onboard the Trusted Travel Platform, receive a COVID-19 PCR test result upon testing and upload their results using Global Haven via www.globalhaven.org and receive a Travel code (TC). Travelers can use both the text message sent by PanaBIOS and the email to generate a trusted travel (TC) code. For more information visit the Ministry of Health Travel Guide:https://www.health.go.ke/wp-content/uploads/2021/01/Travel_Guide_Simplified_Kenya_MOH_combined_version.pdf
In case you received an email from admin@PanaBIOS and haven’t logged in, use the login credentials provided to create an account via www.panabios.org, After an account is created follow the online processes to generate a Travel code (TC) which will allow you to access your test certificate. Travelers must download and present the certificate at points of entry. All travelers entering Kenya are required to upload their results in the Trusted Travel platform.
1.5. Is there a form being filled by guests when entering Kenya? –
Answer: Kenyan points of entry require travelers to fill in a mandatory electronic travelers’ surveillance form prior to travel. The form is available as an application downloadable from play store by android phone users (Jitenge) or from a web browser from www.bit.ly/covid19moh (recommended for apple device users e.g. iPhone, iPad and Mac computer). After submitting the form passengers will receive a QR code via email, which will need to be shown to Port Health upon entry. All travelers are required by law to fill out this form as per the Public Health Act Cap 242
1.6. After filling and submitting the surveillance form, how do I access the Jitenge QR code?
Answer: The Jitenge QR code is emailed as an attachment to the address provided when filling out the surveillance form. There are additional ways you can find your QR code depending on (a) the device and/or (b) the method used to fill out the surveillance form.
(i) If an android/windows device, or any computer running any operating systems except mac OS, was used to fill out the web-based surveillance form, the QR code can also be found in the download folder of these devices. Open the document saved as “Travelers_QR_Code” this is your QR code
(ii) If Jitenge application was downloaded from the Google play store, installed on your device and used to fill out the surveillance form, the QR code can be accessed through the Jitenge application. To do so, open the application and enter the phone number and ID number that was used when filling out the surveillance form, click on the name of the traveler that pops up on the screen, select “show QR code” to retrieve the QR code.
(iii) If an apple device (ie iPhone, iPad, Mac computer etc) was used to register the QR code can only be accessed as an attachment in the email provided when filling out the surveillance form.
1.7. I have a challenge accessing my” Jitenge QR code”, I can’t see it in my computer and I have filled all details?
Answer:Upon submission of the Jitenge form, a QR code is sent to the traveler through their email. If an android user cannot access the QR code through email,the traveler must log into their account on the Jitenge app and input their phone number and their passport/ID number. The travelers name should appear, click this then select the show QR option. Screenshot this QR code and present it at the Port health desk. iPhone users that cannot access their QR code via email should either check their system's downloads or present their passport and phone number at a Port health desk where they will be able to retrieve the QR code.
1.8. What should I expect upon arrival at the health desk?
Answer: Upon arrival at Kenyan points of entry travelers should expect to present their negative Covid-19 PCR test. As well as undergo temperature and symptoms screenings and be prepared for referral to a quarantine or isolation facility should travelers not present a valid COVID-19 PCR test certificate or show symptoms of COVID-19. A random antigen test may be taken by port health officers, depending on risk evaluation of the country of origin, and if the result is negative, the traveler will be cleared. If positive, then a PCR test will be done, and the traveler will be isolated in a government identified isolation facility, at the traveler’s cost.
1.9. Where can travelers find information about what they should do upon entering Kenya? –
Answer: Travelersplanning to enter Kenya can find information about required guidelines and recommendations upon entry on the Kenyan Ministry of Health sites, the Kenya Airport Authority sites, CDC, WHO, and travelers’ respective embassies and airlines. For more information see informative links: COVID-19 INFORMATION - U.S. Embassy in Kenya, COVID-19 in Kenya - Travel Health Notices | Travelers' Health | CDC.
1.10. What is the requirement for passengers transiting Kenya (e.g. Guangzhou to Accra via Nairobi)? – Answer: For transit passengers with connecting flights, COVID-19 guidelines and regulations still apply. All passengers must have a COVID-19 PCR negative certificate from an accredited lab. Transiting passengers have a maximum stay of 48 hours from arrival to departure flights. In the case of long layovers and you have to leave the airport you are required to fill in the traveler’s health surveillance form.
We remain at your disposal for any further questions you may have.
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